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Privacy Policy

Last updated: 3 August 2026

This policy explains what information Indomisa Consulting (PTY) LTD ("Indomisa", "we", "us") collects through this website, how we use it, and the choices you have.

Information we collect

We collect information in two ways:

  • Information you give us. When you use the contact form, we collect your business name, WhatsApp number, and the project details you choose to share (project type, project scale, and any message). If you use the WhatsApp button instead, WhatsApp handles that conversation directly — see "Third-party services" below.
  • Information collected automatically. Like most websites, we use Google Analytics to understand how visitors use this site — for example, which pages are viewed and roughly how visitors arrived here. This relies on cookies and similar technologies and does not identify you by name.

How we use this information

  • To respond to enquiries submitted through the contact form.
  • To understand and improve how this website is used.
  • To meet legal or regulatory obligations, where applicable.

We do not sell your information, and we do not use it for unrelated marketing.

Third-party services

This site relies on a small number of third-party services:

  • Google Analytics — website usage analytics. See Google's Privacy Policy.
  • WhatsApp — if you use the WhatsApp button or number on this site, that conversation is handled by WhatsApp under its own terms. See WhatsApp's Privacy Policy.

Cookies

Cookies set by Google Analytics help us see aggregate usage patterns. You can control or clear cookies through your browser settings at any time; doing so will not affect your ability to browse this site, though some analytics may be less accurate.

Data retention and security

We keep enquiry information only for as long as needed to respond to you and, where relevant, to deliver an agreed project. We take reasonable technical and organisational measures to protect the information we hold, though no method of transmission or storage can be guaranteed 100% secure.

Your rights

Under South Africa's Protection of Personal Information Act (POPIA), you have the right to ask what information we hold about you, request that it be corrected or deleted, and object to how it is used. To exercise any of these rights, contact us using the details below. You also have the right to lodge a complaint with the Information Regulator of South Africa.

Children's privacy

This website is intended for business use and is not directed at children. We do not knowingly collect information from children.

Changes to this policy

We may update this policy from time to time to reflect changes to this website or our practices. The date at the top of this page shows when it was last revised.

Contact us

Questions about this policy or your information can be sent via our contact form or WhatsApp at +27 61 524 9848.

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